1. Do I need to have an account to order?

No, you can also place an order as a guest. But there are some perks if you have an account with us:

  • Quick checkout process
  • Easily view your order status and order history
  • Receive updates detailing our new releases and special promotions 

 2. What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, Discover, AMEX, PayPal payments, and Shop Pay.

3. How secure is my online order?

When purchasing online using your credit card, all of your information is entered into an SSL-secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.

4. Are there any exchange rates?

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated by the daily exchange rate of the date your card issuer processes the transaction. 

5. How do I set my shipping address?

Since our website and service are based in English, all the information that you type in is required to be English input method, including punctuation. If certain letters of your address contain non-English letters, you are advised to use similar English ones instead. For example, you may change the letter "?" to "c". 

6. Can I change my shipping address after placing an order?

Easy Handy allows you 1 hour to cancel an order. Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacation address as we do not know how long the destination's customs department will have the package on hold.

 7. Can I change or cancel my order after placing an order? 

Easy Handy allows you 24 hours to cancel an order. Orders after this period cannot be canceled because the order has been processed or shipped.

 8. What Do I Do If I Have Missing Items In My Order?

If something is still missing, please contact us immediately at easyhandy@easyhandy.co

 If you still have any questions, please contact us directly at easyhandy@easyhandy.co